Support & Help
We're here to help you get the most out of Wha Sticker
Frequently Asked Questions
How do I create a sticker?
Creating stickers is easy! Simply:
- Open the Wha Sticker app
- Tap the "Create" button
- Enter a description of the sticker you want
- Wait for AI to generate your sticker
- Save and export to WhatsApp!
How do I add stickers to WhatsApp?
After creating your sticker:
- Tap the "Add to WhatsApp" button
- WhatsApp will open automatically
- Confirm adding the sticker pack
- Use stickers in any WhatsApp chat!
What's included in the Premium subscription?
Premium subscribers get:
- Unlimited sticker generation
- No ads
- High-quality AI models
- Advanced customization options
- Priority customer support
- Early access to new features
How do I cancel my subscription?
To cancel your subscription:
- Open iPhone Settings
- Tap your Apple ID at the top
- Tap "Subscriptions"
- Find "Wha Sticker" and tap it
- Tap "Cancel Subscription"
Your subscription will remain active until the end of the current billing period.
Why isn't my sticker generating?
If stickers aren't generating, try:
- Check your internet connection
- Make sure your description is clear and specific
- Avoid inappropriate or copyrighted content
- Try restarting the app
- Check if you've reached your daily limit (free users)
Can I use stickers commercially?
Stickers created with Wha Sticker are intended for personal use. For commercial use, please contact us at business@whasticker.com to discuss licensing options.
How do I restore my purchase?
If you've switched devices or reinstalled the app:
- Open Wha Sticker
- Go to Settings
- Tap "Restore Purchases"
- Your premium features will be restored
Make sure you're signed in with the same Apple ID used for the original purchase.
Is my data safe and private?
Yes! We take privacy seriously:
- Your text prompts are processed securely
- Generated stickers are stored locally on your device
- We don't store or share your personal stickers
- Read our full Privacy Policy for details
Troubleshooting
App Crashes or Freezes
- Force close and restart the app
- Restart your device
- Update to the latest app version
- Free up device storage space
Sticker Quality Issues
- Use more descriptive text prompts
- Try different variations of your description
- Upgrade to Premium for higher quality models
- Avoid very complex or abstract descriptions
WhatsApp Export Problems
- Update WhatsApp to the latest version
- Check WhatsApp sticker pack limits
- Try creating a new sticker pack
- Restart both Wha Sticker and WhatsApp
Subscription Issues
- Check your App Store purchase history
- Try "Restore Purchases" in app settings
- Ensure you're using the correct Apple ID
- Contact Apple Support for billing issues
Still Need Help?
Response Time
We typically respond to support inquiries within:
- Premium users: 24 hours
- General inquiries: 48-72 hours
- Technical issues: 1-2 business days
App Information
System Requirements
- iOS 16.0 or later
- iPhone, iPad, and iPod touch
- Internet connection required
- WhatsApp installed (for sticker export)
Version History
Current version: 1.0.0
Check the App Store for the latest updates and release notes.